Cancellation Policy

Last Updated: 18/1/2024

1. Order Cancellation

At Yafa Trading, we understand that circumstances may change, and you may need to cancel your order. We aim to accommodate your requests while providing excellent customer service.

2. Cancellation Procedure

To cancel your order, please follow these steps:

1. Contact our customer service team at (+971527123500 or  +971526044705 or Hello@mersi.ae) as soon as possible after placing your order.
2. Provide your order details and reason for cancellation.
3. If your order has not been processed or shipped, we will cancel it and issue a full refund.
4. If your order has already been shipped, please refer to our Refund Policy for further instructions.

3. Contact Us

If you have any questions or need assistance with order cancellations, please contact our customer service team at: Hello@mersi.ae